Monitoring - Services are online. We are continuing our investigation on the root cause. We will provide more information as we learn more.
Jan 17, 18:54 UTC
Investigating - We're investigating connectivity issues to Cloud Access. IdP customers are not affected. We will provide updates as we receive more information from our cloud team.
Jan 17, 15:29 UTC
Update - While we are still working to address root cause, we have implemented mitigations that should limit or eliminate impact to users. The mitigations have successfully prevented one recurrence already. We will continue to closely monitor and will update when we have fully resolved the root cause.
Jan 13, 03:01 UTC
Monitoring - While we are still working to address root cause, we have implemented mitigations that should limit or eliminate impact to users. The mitigations have successfully prevented one recurrence already. We will continue to closely monitor and will update when we have fully resolved the root cause.
Jan 13, 02:58 UTC
Update - We have made several changes to improve stability and are in the process of a more complex/complete fix. At the same time, in parallel with our efforts to address the root cause of the issue, we are implementing automation to more quickly restore service when the problem occurs.

We apologize for the disruption to your users and will provide additional updates when they are available.
Jan 12, 20:13 UTC
Update - We continue to investigate intermittent connectivity issues in Cloud Access.
Jan 12, 19:57 UTC
Investigating - We're investigating intermittent connectivity issues to Cloud Access. IdP customers are not affected. We will provide updates as we receive more information from our cloud team.
Jan 12, 15:56 UTC
SecureAuth Cloud Access Degraded Performance
Authentication Service   Degraded Performance
Application Service   Degraded Performance
Web Service   Operational
AWS EC2 US East   Operational
SecureAuth Threat Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
Geolocation Resolution Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
Enhanced Geolocation Resolution Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
SMS Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
Nexmo SMS API   Operational
Telephony Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
Nexmo Voice API   Operational
Telephony Extension/DTMF Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
Push-to-Accept (Login Requests)/Push Notification Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
X.509 Certificate Service (SHA2) Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
SecureAuth Cloud Access - Authentication Service
Fetching
SecureAuth Cloud Access - Application Service
Fetching
SecureAuth Cloud Access - Web Service
Fetching
Past Incidents
Feb 23, 2018

No incidents reported today.

Feb 22, 2018

No incidents reported.

Feb 21, 2018

No incidents reported.

Feb 20, 2018

No incidents reported.

Feb 19, 2018

No incidents reported.

Feb 18, 2018

No incidents reported.

Feb 17, 2018

No incidents reported.

Feb 16, 2018

No incidents reported.

Feb 15, 2018

No incidents reported.

Feb 14, 2018

No incidents reported.

Feb 13, 2018

No incidents reported.

Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.

Feb 10, 2018

No incidents reported.

Feb 9, 2018

No incidents reported.