All Systems Operational
SecureAuth Cloud Access Operational
Authentication Service   Operational
Application Service   Operational
Web Service   Operational
AWS EC2 US East   Operational
SecureAuth Threat Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
Geolocation Resolution Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
Enhanced Geolocation Resolution Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
SMS Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
Nexmo SMS API   Operational
Telephony Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
Nexmo Voice API   Operational
Telephony Extension/DTMF Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
Push-to-Accept (Login Requests)/Push Notification Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
X.509 Certificate Service (SHA2) Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
SecureAuth Cloud Access - Authentication Service
Fetching
SecureAuth Cloud Access - Application Service
Fetching
SecureAuth Cloud Access - Web Service
Fetching
Past Incidents
Aug 20, 2018

No incidents reported today.

Aug 19, 2018

No incidents reported.

Aug 18, 2018
Completed - The scheduled maintenance has been completed.
Aug 18, 18:00 UTC
Update - Maintenance on US-2 is completed. The maintenance on US-1 continues.
Aug 18, 17:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 16:00 UTC
Scheduled - We will be performing maintenance on the SecureAuth Cloud Services database during this time. This maintenance will be for both US1 and US2 and no impact to customers is expected.
Aug 14, 20:43 UTC
Aug 17, 2018
Resolved - This incident has been resolved.
Aug 17, 05:33 UTC
Update - Our service provider is continuing to monitor their AT&T routes for any issues. The status will remain the same until the issue is fully resolved.
Aug 14, 20:41 UTC
Monitoring - AT&T has implemented a fix and is monitoring the situation. We are not anticipating any further delivery issues.
Aug 5, 21:09 UTC
Investigating - Our service provider has notified us that AT&T is investigating SMS delivery issues to their subscribers. We will provide an update as soon as we receive more information.
Aug 2, 18:39 UTC
Aug 16, 2018

No incidents reported.

Aug 15, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018
Resolved - This incident has been resolved.
Aug 12, 03:24 UTC
Monitoring - We have implemented a fix and cloud services have been restored. We will continue to monitor the situation.
Aug 11, 17:04 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 11, 16:55 UTC
Investigating - We are currently investigating intermittent issues with cloud services. Current services that may be impacted are SMS, Telephony, Push, Location Services, and Certificate Enrollment. We will provide updates as we receive more information.
Aug 11, 16:46 UTC
Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.