Verizon Customer SMS delivery
Incident Report for SecureAuth Service
Resolved
This incident has been resolved.
Posted Feb 16, 2017 - 08:33 PST
Monitoring
We have been notified that the issues is now resolved and message delivery should be back to normal. We are currently monitoring the situation
Posted Feb 15, 2017 - 16:06 PST
Identified
SMS Messaging issues to US carriers have been identified. Current impact to SecureAuth customers can include delays and possible failures and/or rejections. We are working with our provider to resolve this issue as soon as possible. We will update this announcement as soon as we have more information.
Posted Feb 15, 2017 - 13:16 PST
Investigating
We are investigating reports regarding SMS delivery failures to Verizon customers. We will update this incident as more information is available.
Posted Feb 15, 2017 - 12:11 PST