SMS Latency Issues to AT&T Subscribers
Incident Report for SecureAuth Service
Resolved
The issue has been resolved. AT&T will continue to monitor their services for any further issues.
Posted 21 days ago. Jul 30, 2018 - 17:10 UTC
Monitoring
We have received confirmation from our service provider that service to AT&T customers has been restored. We will continue to monitor to ensure there are no further issues.
Posted 23 days ago. Jul 28, 2018 - 05:16 UTC
Update
AT&T is continuing to experience issues with their SMS service affecting all AT&T mobile phone customers. All major SMS vendors including Nexmo, Telesign, and Twilio, and all their customers, including SecureAuth, are impacted. At this time, AT&T does not have an ETA on when this issue will be fixed. SecureAuth will provide an update as soon as more information becomes available.
Posted 24 days ago. Jul 27, 2018 - 21:23 UTC
Identified
AT&T is continuing to experience issues with their SMS service and we will provide an update as soon as more information becomes available.
Posted 24 days ago. Jul 27, 2018 - 16:41 UTC
Investigating
We have received reports of SMS latency issues to AT&T subscribers. We are investigating with our service provider and will provide updates as soon as they become available.
Posted 24 days ago. Jul 27, 2018 - 15:12 UTC
This incident affected: SMS Service (Nexmo SMS API).