All Systems Operational
SecureAuth Cloud Access Operational
Authentication Service Operational
Application Service Operational
Web Service Operational
AWS EC2 US East Operational
SecureAuth Threat Service Operational
SecureAuth US East Datacenter Operational
SecureAuth US West Datacenter Operational
Geolocation Resolution Service Operational
SecureAuth US East Datacenter Operational
SecureAuth US West Datacenter Operational
Enhanced Geolocation Resolution Service Operational
SecureAuth US East Datacenter Operational
SecureAuth US West Datacenter Operational
SMS Service Operational
SecureAuth US East Datacenter Operational
SecureAuth US West Datacenter Operational
Nexmo SMS API Operational
Telephony Service Operational
SecureAuth US East Datacenter Operational
SecureAuth US West Datacenter Operational
Nexmo Voice API Operational
Telephony Extension/DTMF Service Operational
SecureAuth US East Datacenter Operational
SecureAuth US West Datacenter Operational
Push-to-Accept (Login Requests)/Push Notification Service Operational
SecureAuth US East Datacenter Operational
SecureAuth US West Datacenter Operational
X.509 Certificate Service (SHA2) Operational
SecureAuth US East Datacenter Operational
SecureAuth US West Datacenter Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
SecureAuth Cloud Access - Authentication Service
Fetching
SecureAuth Cloud Access - Application Service
Fetching
SecureAuth Cloud Access - Web Service
Fetching
Past Incidents
Mar 23, 2019

No incidents reported today.

Mar 22, 2019

No incidents reported.

Mar 21, 2019

No incidents reported.

Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019
Resolved - The issue has been resolved. We will remain with our secondary service provider until further notice.

Update: We are now back to our primary provider.
Mar 13, 23:29 UTC
Monitoring - We have changed to our secondary service provider and users should see improved SMS delivery times. We will continue to monitor the situation and will return to our normal service provider once the issue has been fully resolved.
Mar 13, 20:33 UTC
Identified - Please be advised: Our SMS provider has informed us that due to local issues with their suppliers in USA & Canada, End Users might experience some delays in the delivery of the SMS traffic for a few destinations.

The downstream suppliers have identified the issue and are working to resolve this. We will keep you updated on any progress.

Customer Impact: End users may experience delays in delivery of SMS OTPs.
Mar 13, 19:32 UTC
Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.