SecureAuth Service Status

All Systems Operational

SecureAuth Cloud Access Operational

Authentication Service Operational

Application Service Operational

Web Service Operational

AWS EC2 US East Operational

SecureAuth Threat Service Operational

SecureAuth US East Datacenter Operational

SecureAuth US West Datacenter Operational

Geolocation Resolution Service Operational

SecureAuth US East Datacenter Operational

SecureAuth US West Datacenter Operational

Enhanced Geolocation Resolution Service Operational

SecureAuth US East Datacenter Operational

SecureAuth US West Datacenter Operational

SMS Service Operational

SecureAuth US East Datacenter Operational

SecureAuth US West Datacenter Operational

Nexmo SMS API Operational

Telephony Service Operational

SecureAuth US East Datacenter Operational

SecureAuth US West Datacenter Operational

Nexmo Voice API Operational

Telephony Extension/DTMF Service Operational

SecureAuth US East Datacenter Operational

SecureAuth US West Datacenter Operational

Push-to-Accept (Login Requests)/Push Notification Service Operational

SecureAuth US East Datacenter Operational

SecureAuth US West Datacenter Operational

X.509 Certificate Service (SHA2) Operational

SecureAuth US East Datacenter Operational

SecureAuth US West Datacenter Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

SecureAuth Cloud Access - Authentication Service

Fetching

SecureAuth Cloud Access - Application Service

Fetching

SecureAuth Cloud Access - Web Service

Fetching

Past Incidents

Mar 23, 2019

No incidents reported today.

Mar 22, 2019

No incidents reported.

Mar 21, 2019

No incidents reported.

Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

SMS Delivery Delays

Resolved - The issue has been resolved. We will remain with our secondary service provider until further notice.

Update: We are now back to our primary provider.
Mar 13, 23:29 UTC

Monitoring - We have changed to our secondary service provider and users should see improved SMS delivery times. We will continue to monitor the situation and will return to our normal service provider once the issue has been fully resolved.
Mar 13, 20:33 UTC

Identified - Please be advised: Our SMS provider has informed us that due to local issues with their suppliers in USA & Canada, End Users might experience some delays in the delivery of the SMS traffic for a few destinations.

The downstream suppliers have identified the issue and are working to resolve this. We will keep you updated on any progress.

Customer Impact: End users may experience delays in delivery of SMS OTPs.
Mar 13, 19:32 UTC

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.