All Systems Operational
SecureAuth Cloud Access Operational
Authentication Service   Operational
Application Service   Operational
Web Service   Operational
AWS EC2 US East   Operational
SecureAuth Threat Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
Geolocation Resolution Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
Enhanced Geolocation Resolution Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
SMS Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
Nexmo SMS API   Operational
Telephony Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
Nexmo Voice API   Operational
Telephony Extension/DTMF Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
Push-to-Accept (Login Requests)/Push Notification Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
X.509 Certificate Service (SHA2) Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
SecureAuth Cloud Access - Authentication Service
Fetching
SecureAuth Cloud Access - Application Service
Fetching
SecureAuth Cloud Access - Web Service
Fetching
Past Incidents
Oct 18, 2018

No incidents reported today.

Oct 17, 2018

No incidents reported.

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018
Completed - The scheduled maintenance has been completed as planned.
Oct 14, 04:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 04:00 UTC
Update - This is just a reminder message.

On Sunday, October 14, 2018 at 04:00 UTC (Sunday Oct. 14 at 00:00EDT) SecureAuth will be conducting scheduled maintenance on our US-East datacenter. At that time, all customer IdP appliances will be redirected to our US-West datacenter.

The services provided by these datacenters include SMS, TTS, push notifications, certificate services and others.

The maintenance should take approximately 60 minutes. When completed, all customers will be rebalanced across both datacenters.

No customer impact is anticipated.

As previously notified, it is critical that all SecureAuth datacenter IP addresses be whitelisted to ensure continuity of service and high availability to the SecureAuth cloud datacenters.

Below is the list of all IP addresses that need to be accessible by SecureAuth IdP appliance(s) over TCP ports 80 and 443. These IP addresses are used for communications between the SecureAuth IdP appliance(s) and the SecureAuth Cloud Service Endpoints.

If your environment includes software firewall(s), physical firewall(s), and / or proxies, please verify that outbound rules are configured to accommodate the IPs listed below.

34.212.120.216
34.215.233.46
35.170.216.14
35.172.189.69
35.172.253.27
52.39.105.166
52.43.188.66
52.70.56.97
146.88.110.112
146.88.110.114
162.216.42.110
162.216.42.111
208.74.31.114
208.82.207.89

Questions? Please contact SecureAuth Support for assistance by email (support@secureauth.com), through our portal (support.secureauth.com), or by phone (866) 859-1526.
Oct 14, 02:14 UTC
Scheduled - On Sunday, October 14, 2018 at 04:00 UTC (Sunday Oct. 14 at 00:00EDT) SecureAuth will be conducting scheduled maintenance on our US-East datacenter. At that time, all customer IdP appliances will be redirected to our US-West datacenter.

The services provided by these datacenters include SMS, TTS, push notifications, certificate services and others.

The maintenance should take approximately 60 minutes. When completed, all customers will be rebalanced across both datacenters.

No customer impact is anticipated.

As previously notified, it is critical that all SecureAuth datacenter IP addresses be whitelisted to ensure continuity of service and high availability to the SecureAuth cloud datacenters.

Below is the list of all IP addresses that need to be accessible by SecureAuth IdP appliance(s) over TCP ports 80 and 443. These IP addresses are used for communications between the SecureAuth IdP appliance(s) and the SecureAuth Cloud Service Endpoints.

If your environment includes software firewall(s), physical firewall(s), and / or proxies, please verify that outbound rules are configured to accommodate the IPs listed below.

34.212.120.216
34.215.233.46
35.170.216.14
35.172.189.69
35.172.253.27
52.39.105.166
52.43.188.66
52.70.56.97
146.88.110.112
146.88.110.114
162.216.42.110
162.216.42.111
208.74.31.114
208.82.207.89

Questions? Please contact SecureAuth Support for assistance by email (support@secureauth.com), through our portal (support.secureauth.com), or by phone (866) 859-1526.
Oct 10, 20:53 UTC
Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.

Oct 7, 2018
Completed - The scheduled maintenance was completed as planned.
Oct 7, 04:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 04:00 UTC
Update - This is a reminder message for tonight's planned maintenance.

On Sunday, October 7, 2018 at 04:00 UTC (Sunday Oct. 7 at 00:00EDT) SecureAuth will be conducting scheduled maintenance on our US-East datacenter. At that time, all customer IdP appliances will be redirected to our US-West datacenter.

The services provided by these datacenters include SMS, TTS, push notifications, certificate services and others.

The maintenance should take approximately 60 minutes. When completed, all customers will be rebalanced across both datacenters.

No customer impact is anticipated.

As previously notified, it is critical that all SecureAuth datacenter IP addresses be whitelisted to ensure continuity of service and high availability to the SecureAuth cloud datacenters.

Below is the list of all IP addresses that need to be accessible by SecureAuth IdP appliance(s) over TCP ports 80 and 443. These IP addresses are used for communications between the SecureAuth IdP appliance(s) and the SecureAuth Cloud Service Endpoints.

If your environment includes software firewall(s), physical firewall(s), and / or proxies, please verify that outbound rules are configured to accommodate the IPs listed below.

34.212.120.216
34.215.233.46
35.170.216.14
35.172.189.69
35.172.253.27
52.39.105.166
52.43.188.66
52.70.56.97
146.88.110.112
146.88.110.114
162.216.42.110
162.216.42.111
208.74.31.114
208.82.207.89
Oct 7, 01:07 UTC
Scheduled - On Sunday, October 7, 2018 at 04:00 UTC (Sunday Oct. 7 at 00:00EDT) SecureAuth will be conducting scheduled maintenance on our US-East datacenter. At that time, all customer IdP appliances will be redirected to our US-West datacenter.

The services provided by these datacenters include SMS, TTS, push notifications, certificate services and others.

The maintenance should take approximately 60 minutes. When completed, all customers will be rebalanced across both datacenters.

No customer impact is anticipated.

As previously notified, it is critical that all SecureAuth datacenter IP addresses be whitelisted to ensure continuity of service and high availability to the SecureAuth cloud datacenters.

Below is the list of all IP addresses that need to be accessible by SecureAuth IdP appliance(s) over TCP ports 80 and 443. These IP addresses are used for communications between the SecureAuth IdP appliance(s) and the SecureAuth Cloud Service Endpoints.

If your environment includes software firewall(s), physical firewall(s), and / or proxies, please verify that outbound rules are configured to accommodate the IPs listed below.

34.212.120.216
34.215.233.46
35.170.216.14
35.172.189.69
35.172.253.27
52.39.105.166
52.43.188.66
52.70.56.97
146.88.110.112
146.88.110.114
162.216.42.110
162.216.42.111
208.74.31.114
208.82.207.89

Questions? Please contact SecureAuth Support for assistance by email (support@secureauth.com), through our portal (support.secureauth.com), or by phone (866) 859-1526.
Oct 3, 19:51 UTC
Oct 6, 2018

No incidents reported.

Oct 5, 2018

No incidents reported.

Oct 4, 2018

No incidents reported.