All Systems Operational
SecureAuth Cloud Access Operational
Authentication Service   Operational
Application Service   Operational
Web Service   Operational
AWS EC2 US East   Operational
SecureAuth Threat Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
Geolocation Resolution Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
Enhanced Geolocation Resolution Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
SMS Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
Nexmo SMS API   Operational
Telephony Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
Nexmo Voice API   Operational
Telephony Extension/DTMF Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
Push-to-Accept (Login Requests)/Push Notification Service Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
X.509 Certificate Service (SHA2) Operational
SecureAuth US East Datacenter   Operational
SecureAuth US West Datacenter   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
SecureAuth Cloud Access - Authentication Service
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SecureAuth Cloud Access - Application Service
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SecureAuth Cloud Access - Web Service
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Past Incidents
Jan 17, 2019

No incidents reported today.

Jan 16, 2019
Temporary Cutover to Secondary SMS Provider
Resolved - This incident has been marked as resolved. We will remain on our secondary provider until further notice.
Jan 16, 22:19 UTC
Update - Our primary provider has notified us of potential delays with message delivery. Due to this, we have temporarily cutover to our secondary provider to avoid any disruptions. We will provide an update as soon as we receive more information.
Jan 16, 17:32 UTC
Monitoring - We have started the process to cutover to our secondary provider. We will provide an update as soon as possible.
Jan 16, 17:30 UTC
Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019
AT&T Scheduled SMS Services Maintenance January 11th 2019 3:00AM-12:00PM UTC
Completed - The scheduled maintenance has been completed.
Jan 11, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 03:00 UTC
Scheduled - On January 11th 2019 3:00AM-12:00PM UTC, AT&T will be performing maintenance on their servers. During this time, some SMS messages sent to AT&T mobile devices may be delayed or not received.

Customer impact: End users with AT&T may have delays or not receive SMS messages.
Jan 9, 20:14 UTC
Jan 10, 2019
AT&T Scheduled SMS Services Maintenance January 10th 2019 3:00AM-12:00PM UTC
Completed - The scheduled maintenance has been completed.
Jan 10, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 03:00 UTC
Scheduled - On January 10th 2019 3:00AM-12:00PM UTC , AT&T will be performing maintenance on their servers. During this time, some SMS messages sent to AT&T mobile devices may be delayed or not received.

Customer impact: End users with AT&T may have delays or not receive SMS messages.
Jan 9, 20:12 UTC
Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.

Jan 6, 2019

No incidents reported.

Jan 5, 2019

No incidents reported.

Jan 4, 2019
Intermittent SMS OTP failures
Resolved - This incident has been resolved.
Jan 4, 16:10 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 4, 13:15 UTC
Identified - The issue has been isolated to a single node. This has been taken offline to restore reliability while we investigate further.
Jan 4, 11:09 UTC
Investigating - We are currently investigating this issue.
Jan 4, 10:56 UTC
Jan 3, 2019

No incidents reported.

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