All Systems Operational
SecureAuth Cloud Access Operational
Authentication Service Operational
Application Service Operational
Web Service Operational
AWS EC2 US1 Operational
SecureAuth Threat Service Operational
SecureAuth US1 Datacenter Operational
SecureAuth US2 Datacenter Operational
Geolocation Resolution Service Operational
SecureAuth US1 Datacenter Operational
SecureAuth US2 Datacenter Operational
Enhanced Geolocation Resolution Service Operational
SecureAuth US1 Datacenter Operational
SecureAuth US2 Datacenter Operational
SMS Service Operational
90 days ago
100.0 % uptime
Today
SecureAuth US1 Datacenter Operational
SecureAuth US2 Datacenter Operational
Telephony Provider SMS API Operational
3rd Party Mobile Carrier Operational
90 days ago
100.0 % uptime
Today
Telephony Service Operational
SecureAuth US1 Datacenter Operational
SecureAuth US2 Datacenter Operational
Nexmo Voice API Operational
Telephony Extension/DTMF Service Operational
SecureAuth US1 Datacenter Operational
SecureAuth US2 Datacenter Operational
Push-to-Accept (Login Requests)/Push Notification Service Operational
SecureAuth US1 Datacenter Operational
SecureAuth US2 Datacenter Operational
X.509 Certificate Service (SHA2) Operational
SecureAuth US1 Datacenter Operational
SecureAuth US2 Datacenter Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jan 29, 2020

No incidents reported today.

Jan 28, 2020

No incidents reported.

Jan 27, 2020

No incidents reported.

Jan 26, 2020
Resolved - Resolved – The incident has been resolved but our team is continuing to monitor the situation. RCA to follow once the investigation is complete.
Jan 26, 19:41 UTC
Monitoring - We have cut over all traffic from our US2 Datacenter to our US1 Datacenter and workaround is in place. Services are now restored and operational. We are continuing to monitor the situation and are still investigating the root cause and resolution. An RCA will be provided as soon as the investigation is complete.
Jan 26, 17:36 UTC
Investigating - Intermittent Issues with Cloud Services for US-west SecureAuth cloud datacenter
Monitoring - We are currently investigating intermittent issues with cloud services impacting SMS, phone OTP, Push, Geo, Threat, Phone Fraud, certificate issuance. We will provide updates as we receive more information.
Jan 26, 17:00 UTC
Jan 25, 2020

No incidents reported.

Jan 24, 2020

No incidents reported.

Jan 23, 2020

No incidents reported.

Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.