All Systems Operational
Uptime over the past 90 days. View historical uptime.
SecureAuth Cloud Access Operational
Authentication Service Operational
Application Service Operational
Web Service Operational
AWS EC2 US1 Operational
SecureAuth Threat Service Operational
SecureAuth US1 Datacenter Operational
SecureAuth US2 Datacenter Operational
Geolocation Resolution Service Operational
SecureAuth US1 Datacenter Operational
SecureAuth US2 Datacenter Operational
Enhanced Geolocation Resolution Service Operational
SecureAuth US1 Datacenter Operational
SecureAuth US2 Datacenter Operational
SMS Service Operational
90 days ago
100.0 % uptime
Today
SecureAuth US1 Datacenter Operational
SecureAuth US2 Datacenter Operational
Telephony Provider SMS API Operational
3rd Party Mobile Carrier Operational
90 days ago
100.0 % uptime
Today
Telephony Service Operational
SecureAuth US1 Datacenter Operational
SecureAuth US2 Datacenter Operational
Nexmo Voice API Operational
Telephony Extension/DTMF Service Operational
SecureAuth US1 Datacenter Operational
SecureAuth US2 Datacenter Operational
Push-to-Accept (Login Requests)/Push Notification Service Operational
SecureAuth US1 Datacenter Operational
SecureAuth US2 Datacenter Operational
X.509 Certificate Service (SHA2) Operational
SecureAuth US1 Datacenter Operational
SecureAuth US2 Datacenter Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
SecureAuth Cloud Access - Authentication Service
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SecureAuth Cloud Access - Application Service
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SecureAuth Cloud Access - Web Service
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Past Incidents
May 22, 2019

No incidents reported today.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019
Push-To-Accept Latency
Resolved - The reported issue was a result of a false alarm. The incident is now considered resolved.
May 14, 21:34 UTC
Investigating - Investigating - SecureAuth is investigating intermittent issues with Push and are working to resolve the issue. As a result, users experience delays or may not receive Push OTPs.

Customer impact:
- End users may experience failures when requesting OTP via Push
May 14, 21:26 UTC
May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

May 9, 2019
Delayed/Unavailble SMS OTP delivery US1 data center
Postmortem - Read details
May 10, 22:41 UTC
Resolved - This incident has been resolved.
May 9, 17:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 9, 13:57 UTC
Investigating - We are currently investigating this issue.
May 9, 13:36 UTC
May 8, 2019

No incidents reported.

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