All Systems Operational

Uptime over the past 90 days. View historical uptime.
Workforce Operational
90 days ago
99.99 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Push Operational
90 days ago
99.98 % uptime
Today
Certificate Enrollment Operational
90 days ago
100.0 % uptime
Today
Link-to-Accept Service Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Kerberos Authentication Operational
90 days ago
100.0 % uptime
Today
FIDO WebAuthn Operational
90 days ago
100.0 % uptime
Today
Cloud IdP Operational
90 days ago
99.91 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Fraud Operational
90 days ago
100.0 % uptime
Today
CIAM Operational
90 days ago
100.0 % uptime
Today
US Region Operational
90 days ago
100.0 % uptime
Today
EU Region Operational
90 days ago
100.0 % uptime
Today
AU Region Operational
90 days ago
100.0 % uptime
Today
Passwordless Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Device Trust Operational
90 days ago
100.0 % uptime
Today
Application Operational
90 days ago
100.0 % uptime
Today
Push Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 17, 2025

No incidents reported today.

Dec 16, 2025
Authentication Issues for Hybrid/ On-Prem Customers using New Experience Realms
Resolved - This incident has been resolved.
Dec 16, 16:21 PST
Identified - Authentication Issues for Hybrid/ On-Prem Customers using New Experience Realms

We have identified an issue affecting a subset of Hybrid / On-Prem customers. The Authentication attempts using the new experience may fail and display an 'Invalid User' error to end users due to expired certificates, even after ACRU has been completed.

To avoid being impacted, refer to the steps in the knowledge base article below to deploy the fix.

(https://support.secureauth.com/hc/en-us/articles/37586282092820-Authentication-attempts-against-New-Experience-Datastores-fail-with-Invalid-User-after-SecureAuth-G3-Intermediate-Certificates-have-expired)

If you have any questions regarding this issue or require assistance with applying the fix, please log a ticket at https://support.secureauth.com. Our teams are on standby and are ready to assist.
May 17, 10:07 PDT
Dec 15, 2025
Cloud Services Issue
Postmortem - Read details
Dec 16, 16:36 PST
Resolved - The incident has been resolved. We will continue to monitor and will provide an RCA once the post-mortem investigation is complete.

If you have any questions or require assistance in the meantime, please contact support at https://support.secureauth.com
Dec 15, 15:12 PST
Monitoring - A fix has been implemented and we are monitoring the results.

If you are still having issues, please let us know by logging a ticket at https://support.secureauth.com
Dec 15, 14:56 PST
Update - We are continuing to work on a fix for this issue.
Dec 15, 14:48 PST
Identified - The issue has been identified and our operations team is working on implementing a fix.
Dec 15, 14:43 PST
Investigating - We are currently investigating a Cloud Services issue, and will provide updates as we have more information.

If you have any questions in the meantime, please log a ticket at https://support.secureauth.com.

Thank you
Dec 15, 14:00 PST
Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025
Investigating intermittent issues with Mobile Service affecting Push and TOTP
Postmortem - Read details
Dec 8, 12:07 PST
Resolved - We have monitored the results of the fix for an extended period and have not observed any issues since the fix was implemented. The issue has been fully resolved.

An RCA will be be posted once the post mortem investigation is complete.
Dec 6, 08:38 PST
Monitoring - We've identified the issue and have implemented a fix. We are continuing to monitor results and will provide a root cause once post mortem investigation is complete.
Dec 6, 00:05 PST
Investigating - We are investigating reports of intermittent issues with the Mobile Service potentially affecting Push and TOTP MFA methods. We will post updates as we gain understanding to the issue.

SMS OTP and Telephony OTP services are operational and can be used as an alternative MFA option.

If you have questions or require additional assistance, please log a ticket with support at https://support.secureauth.com.
Dec 5, 22:50 PST
Dec 5, 2025
Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

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