SecureAuth Service Status

All Systems Operational

SecureAuth Cloud Access Operational

Authentication Service Operational

Application Service Operational

Web Service Operational

AWS EC2 US East Operational

SecureAuth Threat Service Operational

SecureAuth US East Datacenter Operational

SecureAuth US West Datacenter Operational

Geolocation Resolution Service Operational

SecureAuth US East Datacenter Operational

SecureAuth US West Datacenter Operational

Enhanced Geolocation Resolution Service Operational

SecureAuth US East Datacenter Operational

SecureAuth US West Datacenter Operational

SMS Service Operational

SecureAuth US East Datacenter Operational

SecureAuth US West Datacenter Operational

Nexmo SMS API Operational

Telephony Service Operational

SecureAuth US East Datacenter Operational

SecureAuth US West Datacenter Operational

Nexmo Voice API Operational

Telephony Extension/DTMF Service Operational

SecureAuth US East Datacenter Operational

SecureAuth US West Datacenter Operational

Push-to-Accept (Login Requests)/Push Notification Service Operational

SecureAuth US East Datacenter Operational

SecureAuth US West Datacenter Operational

X.509 Certificate Service (SHA2) Operational

SecureAuth US East Datacenter Operational

SecureAuth US West Datacenter Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

SecureAuth Cloud Access - Authentication Service

Fetching

SecureAuth Cloud Access - Application Service

Fetching

SecureAuth Cloud Access - Web Service

Fetching

Past Incidents

Oct 18, 2018

No incidents reported today.

Oct 17, 2018

No incidents reported.

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

Planned Maintenance on 10/14/18

Completed - The scheduled maintenance has been completed as planned.
Oct 14, 04:35 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 04:00 UTC

Update - This is just a reminder message.

On Sunday, October 14, 2018 at 04:00 UTC (Sunday Oct. 14 at 00:00EDT) SecureAuth will be conducting scheduled maintenance on our US-East datacenter. At that time, all customer IdP appliances will be redirected to our US-West datacenter.

The services provided by these datacenters include SMS, TTS, push notifications, certificate services and others.

The maintenance should take approximately 60 minutes. When completed, all customers will be rebalanced across both datacenters.

No customer impact is anticipated.

As previously notified, it is critical that all SecureAuth datacenter IP addresses be whitelisted to ensure continuity of service and high availability to the SecureAuth cloud datacenters.

Below is the list of all IP addresses that need to be accessible by SecureAuth IdP appliance(s) over TCP ports 80 and 443. These IP addresses are used for communications between the SecureAuth IdP appliance(s) and the SecureAuth Cloud Service Endpoints.

If your environment includes software firewall(s), physical firewall(s), and / or proxies, please verify that outbound rules are configured to accommodate the IPs listed below.

34.212.120.216
34.215.233.46
35.170.216.14
35.172.189.69
35.172.253.27
52.39.105.166
52.43.188.66
52.70.56.97
146.88.110.112
146.88.110.114
162.216.42.110
162.216.42.111
208.74.31.114
208.82.207.89

Questions? Please contact SecureAuth Support for assistance by email (support@secureauth.com), through our portal (support.secureauth.com), or by phone (866) 859-1526.
Oct 14, 02:14 UTC

Scheduled - On Sunday, October 14, 2018 at 04:00 UTC (Sunday Oct. 14 at 00:00EDT) SecureAuth will be conducting scheduled maintenance on our US-East datacenter. At that time, all customer IdP appliances will be redirected to our US-West datacenter.

The services provided by these datacenters include SMS, TTS, push notifications, certificate services and others.

The maintenance should take approximately 60 minutes. When completed, all customers will be rebalanced across both datacenters.

No customer impact is anticipated.

As previously notified, it is critical that all SecureAuth datacenter IP addresses be whitelisted to ensure continuity of service and high availability to the SecureAuth cloud datacenters.

Below is the list of all IP addresses that need to be accessible by SecureAuth IdP appliance(s) over TCP ports 80 and 443. These IP addresses are used for communications between the SecureAuth IdP appliance(s) and the SecureAuth Cloud Service Endpoints.

If your environment includes software firewall(s), physical firewall(s), and / or proxies, please verify that outbound rules are configured to accommodate the IPs listed below.

34.212.120.216
34.215.233.46
35.170.216.14
35.172.189.69
35.172.253.27
52.39.105.166
52.43.188.66
52.70.56.97
146.88.110.112
146.88.110.114
162.216.42.110
162.216.42.111
208.74.31.114
208.82.207.89

Questions? Please contact SecureAuth Support for assistance by email (support@secureauth.com), through our portal (support.secureauth.com), or by phone (866) 859-1526.
Oct 10, 20:53 UTC

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.

Oct 7, 2018

Planned maintenance 10/6/18 at 9 PM PDT

Completed - The scheduled maintenance was completed as planned.
Oct 7, 04:20 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 04:00 UTC

Update - This is a reminder message for tonight's planned maintenance.

On Sunday, October 7, 2018 at 04:00 UTC (Sunday Oct. 7 at 00:00EDT) SecureAuth will be conducting scheduled maintenance on our US-East datacenter. At that time, all customer IdP appliances will be redirected to our US-West datacenter.

The services provided by these datacenters include SMS, TTS, push notifications, certificate services and others.

The maintenance should take approximately 60 minutes. When completed, all customers will be rebalanced across both datacenters.

No customer impact is anticipated.

As previously notified, it is critical that all SecureAuth datacenter IP addresses be whitelisted to ensure continuity of service and high availability to the SecureAuth cloud datacenters.

Below is the list of all IP addresses that need to be accessible by SecureAuth IdP appliance(s) over TCP ports 80 and 443. These IP addresses are used for communications between the SecureAuth IdP appliance(s) and the SecureAuth Cloud Service Endpoints.

If your environment includes software firewall(s), physical firewall(s), and / or proxies, please verify that outbound rules are configured to accommodate the IPs listed below.

34.212.120.216
34.215.233.46
35.170.216.14
35.172.189.69
35.172.253.27
52.39.105.166
52.43.188.66
52.70.56.97
146.88.110.112
146.88.110.114
162.216.42.110
162.216.42.111
208.74.31.114
208.82.207.89
Oct 7, 01:07 UTC

Scheduled - On Sunday, October 7, 2018 at 04:00 UTC (Sunday Oct. 7 at 00:00EDT) SecureAuth will be conducting scheduled maintenance on our US-East datacenter. At that time, all customer IdP appliances will be redirected to our US-West datacenter.

The services provided by these datacenters include SMS, TTS, push notifications, certificate services and others.

The maintenance should take approximately 60 minutes. When completed, all customers will be rebalanced across both datacenters.

No customer impact is anticipated.

As previously notified, it is critical that all SecureAuth datacenter IP addresses be whitelisted to ensure continuity of service and high availability to the SecureAuth cloud datacenters.

Below is the list of all IP addresses that need to be accessible by SecureAuth IdP appliance(s) over TCP ports 80 and 443. These IP addresses are used for communications between the SecureAuth IdP appliance(s) and the SecureAuth Cloud Service Endpoints.

If your environment includes software firewall(s), physical firewall(s), and / or proxies, please verify that outbound rules are configured to accommodate the IPs listed below.

34.212.120.216
34.215.233.46
35.170.216.14
35.172.189.69
35.172.253.27
52.39.105.166
52.43.188.66
52.70.56.97
146.88.110.112
146.88.110.114
162.216.42.110
162.216.42.111
208.74.31.114
208.82.207.89

Questions? Please contact SecureAuth Support for assistance by email (support@secureauth.com), through our portal (support.secureauth.com), or by phone (866) 859-1526.
Oct 3, 19:51 UTC

Oct 6, 2018

No incidents reported.

Oct 5, 2018

No incidents reported.

Oct 4, 2018

No incidents reported.