All Systems Operational
SecureAuth Titan Services Operational
90 days ago
100.0 % uptime
Today
Dashboard Service Operational
90 days ago
100.0 % uptime
Today
Device Enrollment Service Operational
90 days ago
100.0 % uptime
Today
Fraud Service Operational
90 days ago
100.0 % uptime
Today
IP Blocking Service Operational
90 days ago
100.0 % uptime
Today
IP Intel Service Operational
90 days ago
100.0 % uptime
Today
IP Reporting Service Operational
90 days ago
100.0 % uptime
Today
Licensing Service Operational
90 days ago
100.0 % uptime
Today
Link-to-Accept Service Operational
90 days ago
100.0 % uptime
Today
OAuth Service Operational
90 days ago
100.0 % uptime
Today
Push-to-Accept Service Operational
90 days ago
100.0 % uptime
Today
SMS Service Operational
90 days ago
100.0 % uptime
Today
Symbol-to-Accept Service Operational
90 days ago
100.0 % uptime
Today
Telephony Service Operational
90 days ago
100.0 % uptime
Today
User Risk Service Operational
90 days ago
100.0 % uptime
Today
User Risk Scoring Service Operational
90 days ago
100.0 % uptime
Today
User Stats Service Operational
90 days ago
100.0 % uptime
Today
Transaction Service ? Operational
90 days ago
100.0 % uptime
Today
SecureAuth Cloud Services Operational
90 days ago
99.98 % uptime
Today
3rd Party Mobile Carrier Operational
Enhanced Geolocation Resolution Service - US1 Operational
90 days ago
99.97 % uptime
Today
Enhanced Geolocation Resolution Service - US2 Operational
90 days ago
100.0 % uptime
Today
Fraud Service - US1 Operational
90 days ago
99.97 % uptime
Today
Fraud Service - US2 Operational
90 days ago
100.0 % uptime
Today
Geolocation Resolution Service - US1 Operational
90 days ago
99.97 % uptime
Today
Geolocation Resolution Service - US2 Operational
90 days ago
100.0 % uptime
Today
Nexmo Voice API Operational
Push-to-Accept Service - US1 ? Operational
90 days ago
99.97 % uptime
Today
Push-to-Accept Service - US2 ? Operational
90 days ago
100.0 % uptime
Today
SMS Service - US1 Operational
90 days ago
99.98 % uptime
Today
SMS Service - US2 Operational
90 days ago
100.0 % uptime
Today
Telephony Extension/DTMF Service - US1 Operational
90 days ago
99.97 % uptime
Today
Telephony Extension/DTMF Service - US2 Operational
90 days ago
100.0 % uptime
Today
Telephony Provider SMS API Operational
Telephony Service - US1 Operational
90 days ago
99.97 % uptime
Today
Telephony Service - US2 Operational
90 days ago
100.0 % uptime
Today
Threat Service - US1 Operational
90 days ago
99.97 % uptime
Today
Threat Service - US2 Operational
90 days ago
100.0 % uptime
Today
X.509 Certificate Service (SHA2) - US1 Operational
90 days ago
99.97 % uptime
Today
X.509 Certificate Service (SHA2) - US2 Operational
90 days ago
100.0 % uptime
Today
SecureAuth IdP Frontend Services Operational
90 days ago
100.0 % uptime
Today
SecureAuth Web Admin Operational
90 days ago
100.0 % uptime
Today
SecureAuth Application Templates Operational
90 days ago
100.0 % uptime
Today
GitHub Git Operations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 1, 2021

No incidents reported today.

Jul 31, 2021
Completed - The scheduled maintenance has been completed.
Jul 31, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 03:00 UTC
Scheduled - SecureAuth will perform routine Cloud service maintenance. No customer impact is expected.
Jul 24, 02:26 UTC
Jul 30, 2021
Resolved - This incident has been resolved.
Jul 30, 00:22 UTC
Monitoring - We have implemented network failover and the services appear to be normal. We will continue to monitor the status.
Jul 29, 21:09 UTC
Identified - Investigating - We are currently investigating intermittent issues with cloud services impacting SMS, phone OTP, Push, Geo, Threat, Phone Fraud, certificate issuance. We will provide updates as we receive more information.
Customer impact:
End-users may experience failures when requesting OTP via phone, SMS, or push notifications.
Geo and threat services may not respond but should fail open on the IdP side resulting in no end-user impact.
Phone Fraud may not respond and could impact user logon experience for interactive and API based logons that leverage this service

Platforms Impacted:
v9.3 and below
Jul 29, 19:58 UTC
Jul 29, 2021
Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021
Completed - The scheduled maintenance has been completed.
Jul 24, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 03:00 UTC
Scheduled - SecureAuth will perform routine Cloud service maintenance. No customer impact is expected.
Jul 2, 01:12 UTC
Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.