This incident has been resolved. RCA will be provided after the investigation is complete.
Posted Aug 28, 2018 - 19:19 PDT
Identified
Mitigation is in place for all impacted customers, and no customers should be further impacted at this time. Our team is still working to resolve the issue and restore the service to normal status.
Posted Aug 28, 2018 - 18:02 PDT
Investigating
We are currently investigating intermittent issues with certificate enrollment. We will provide updates as we receive more information.
Posted Aug 28, 2018 - 14:21 PDT
This incident affected: SecureAuth Cloud Services (X.509 Certificate Service (SHA2) - US1, X.509 Certificate Service (SHA2) - US2).