Investigating internal cloud database issue
Incident Report for SecureAuth Service
Resolved
This incident has been resolved.
Posted 10 months ago. Oct 19, 2018 - 15:41 UTC
Monitoring
A fix has been implemented at 08:37 EDT (UTC-4) for the issue discovered at 06:20 EDT(UTC-4) and we are monitoring the results.
Posted 10 months ago. Oct 19, 2018 - 12:50 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted 10 months ago. Oct 19, 2018 - 12:45 UTC
Investigating
We are currently investigating issues with an internal cloud database for the transaction (Trx) service. This shouldn't impact users from using SecureAuth but may cause errors to appear in the logs.
Posted 10 months ago. Oct 19, 2018 - 12:30 UTC