SMS Delivery Issues
Incident Report for SecureAuth Service
Resolved
Our provider reports that delivery delays to users on the listed carrier networks, have been resolved
Posted Feb 22, 2019 - 13:33 PST
Identified
The issue has been traced to a carrier problem which has now been resolved and we are monitoring closely.
Posted Feb 22, 2019 - 05:58 PST
Investigating
We are currently investigating SMS delivery issues and delays for a subset of Users. Other methods are unaffected. More details to follow.
Posted Feb 22, 2019 - 05:55 PST
This incident affected: SecureAuth Cloud Services (SMS Service - US1, SMS Service - US2, Telephony Provider SMS API).