Extending testing have confirmed everything is working as expected. We are closing the maintenance window at this time. If your users report SMS / TTS issues, please contact us at support@secureauth.com so we can investigate.
Posted Sep 16, 2018 - 19:44 PDT
Monitoring
The switchover has been completed, and we are conducting extended testing to confirm there are no issues from the cutover.
Posted Sep 16, 2018 - 18:33 PDT
Investigating
Due to intermittent reliability issues with SMS and TTS delivery, we are failing over to our alternate provider. No customer impact is expected.
Posted Sep 16, 2018 - 18:11 PDT
This incident affected: SecureAuth Cloud Services (SMS Service - US1, SMS Service - US2, Telephony Service - US1, Telephony Service - US2).