Intermittent Issues with Cloud Services
Incident Report for SecureAuth Service
Resolved
This incident has been resolved. Full RCA to be provided after a thorough investigation is completed.
Posted 24 days ago. Sep 24, 2018 - 17:48 UTC
Monitoring
Fixes have been implemented and we are continuing to monitor the services. We will post another update once the issues are considered fully resolved.
Posted 24 days ago. Sep 24, 2018 - 16:22 UTC
Investigating
We are currently investigating intermittent issues with cloud services. Current services that may be impacted are Push and Geo-location. We will provide updates as we receive more information.
Posted 24 days ago. Sep 24, 2018 - 14:20 UTC
This incident affected: Enhanced Geolocation Resolution Service (SecureAuth US East Datacenter, SecureAuth US West Datacenter), Geolocation Resolution Service (SecureAuth US East Datacenter, SecureAuth US West Datacenter), Push-to-Accept (Login Requests)/Push Notification Service (SecureAuth US East Datacenter, SecureAuth US West Datacenter), and SecureAuth Threat Service (SecureAuth US East Datacenter, SecureAuth US West Datacenter).