Intermittent Issues with Cloud Services
Incident Report for SecureAuth Service
Resolved
This incident has been resolved. Full RCA to be provided after a thorough investigation is completed.
Posted Sep 24, 2018 - 10:48 PDT
Monitoring
Fixes have been implemented and we are continuing to monitor the services. We will post another update once the issues are considered fully resolved.
Posted Sep 24, 2018 - 09:22 PDT
Investigating
We are currently investigating intermittent issues with cloud services. Current services that may be impacted are Push and Geo-location. We will provide updates as we receive more information.
Posted Sep 24, 2018 - 07:20 PDT
This incident affected: SecureAuth Cloud Services (Enhanced Geolocation Resolution Service - US1, Enhanced Geolocation Resolution Service - US2, Geolocation Resolution Service - US1, Geolocation Resolution Service - US2, Push-to-Accept Service - US1, Push-to-Accept Service - US2, Threat Service - US1, Threat Service - US2).