November 19, 2018 6:09PM UTC (10:09AM PDT) Cloud Database Performance Issue
Incident Report for SecureAuth Service
Resolved
11/19/18 at 10:09AM PDT - A database performance issue was identified. This issue was resolved at 10:40AM PDT. Customers may or may not have experienced intermittent issues with OTP delivery.
Posted 23 days ago. Nov 19, 2018 - 19:23 UTC
This incident affected: SecureAuth Threat Service (SecureAuth US East Datacenter), SMS Service (SecureAuth US East Datacenter), and Geolocation Resolution Service (SecureAuth US East Datacenter).