SMS Delivery Issues
Incident Report for SecureAuth Service
Resolved
This incident has been resolved. Post-mortem to follow after the investigation is complete.
Posted 11 months ago. Sep 11, 2018 - 17:45 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted 11 months ago. Sep 11, 2018 - 14:46 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted 11 months ago. Sep 11, 2018 - 14:36 UTC
Investigating
We are currently investigating SMS delivery issues. Our service provider is currently investigating the issue, and we will provide an update as soon as we receive more information.
Posted 11 months ago. Sep 11, 2018 - 14:25 UTC
This incident affected: SMS Service (SecureAuth US1 Datacenter, SecureAuth US2 Datacenter, Telephony Provider SMS API).