SMS Delivery Issues
Incident Report for SecureAuth Service
Resolved
This incident has been resolved. Post-mortem to follow after the investigation is complete.
Posted Sep 11, 2018 - 10:45 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 11, 2018 - 07:46 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 11, 2018 - 07:36 PDT
Investigating
We are currently investigating SMS delivery issues. Our service provider is currently investigating the issue, and we will provide an update as soon as we receive more information.
Posted Sep 11, 2018 - 07:25 PDT
This incident affected: SecureAuth Cloud Services (SMS Service - US1, SMS Service - US2, Telephony Provider SMS API).