SMS Real Time Monitoring Issues
Incident Report for SecureAuth Service
Update
We are continuing to monitor for any further issues.
Posted 9 days ago. Sep 13, 2019 - 03:55 UTC
Monitoring
A workaround has been applied. We will monitor until permanent fix is implemented.
No impact on SMS Service
Next Update in 24hs.
Posted 11 days ago. Sep 11, 2019 - 22:54 UTC
Update
We are still awaiting our vendor for a permanent fix for this issue.
SMS Service still fully operational.
Posted 11 days ago. Sep 11, 2019 - 14:57 UTC
Identified
The issue has been identified and we are working into design a fix to implement.
SMS Service remains operational as per manual testings
Posted 11 days ago. Sep 11, 2019 - 10:57 UTC
Investigating
We are currently investigating SMS delivery Real Time Monitoring issues. Our automated monitoring capabilities were reduced and our service provider is currently investigating the issue, and we will provide an update as soon as we receive more information.
There is currently no SMS delivery issues so far.
Posted 11 days ago. Sep 11, 2019 - 04:08 UTC
This incident affects: SMS Service (Telephony Provider SMS API).