Voice Delivery Issues with (Carrier) Subscribers

Incident Report for SecureAuth Service

Resolved

This incident has been resolved.
Posted Oct 13, 2019 - 12:41 PDT

Monitoring

A fix has been implemented by our vendor and we are monitoring results.
Posted Oct 04, 2019 - 11:17 PDT

Investigating

We are currently investigating voice delivery issues to various Canada Carriers. Our service provider is currently investigating the issue, and we will provide an update as soon as we receive more information.
Posted Oct 03, 2019 - 18:40 PDT