Voice Delivery Issues with (Carrier) Subscribers
Incident Report for SecureAuth Service
This incident has been resolved.
Posted Oct 13, 2019 - 19:41 UTC
A fix has been implemented by our vendor and we are monitoring results.
Posted Oct 04, 2019 - 18:17 UTC
We are currently investigating voice delivery issues to various Canada Carriers. Our service provider is currently investigating the issue, and we will provide an update as soon as we receive more information.
Posted Oct 04, 2019 - 01:40 UTC
This incident affected: SecureAuth Cloud Services (Nexmo Voice API, Telephony Service - US1, Telephony Service - US2).