SMS latency
Incident Report for SecureAuth Service
Resolved
This incident has been resolved.
Posted Jun 19, 2020 - 14:39 PDT
Update
A fix has been implemented by our SMS provider and we are monitoring the results.
Posted Jun 19, 2020 - 13:28 PDT
Monitoring
An issue has been identified with our primary SMS provider. We've switched to our alternate provider and we are actively monitoring
Posted Jun 19, 2020 - 13:22 PDT
This incident affected: SecureAuth Cloud Services (SMS Service - US1, SMS Service - US2) and SecureAuth Titan Services (SMS Service).