We have identified the root cause and switched to a working provider. We are currently monitoring the situation and will continue to make changes as needed to ensure proper delivery of SMS OTPs.
Posted Jun 04, 2019 - 10:55 PDT
Investigating
We are seeing delays or failures delivering SMS OTPs to AT&T subscribers across all of our providers. We are currently investigating the issue and will update when we have more information.
Customer Impact: Users on the AT&T network may experience delays or failures receiving SMS OTPs.
Posted Jun 04, 2019 - 09:57 PDT
This incident affected: SecureAuth Cloud Services (3rd Party Mobile Carrier).