This issue has been resolved and verified by users in Australia
Posted Sep 19, 2023 - 00:51 PDT
Identified
The vendor is reporting the issue is resolved - for those customers impacted, please test the Voice OTP.
Posted Sep 18, 2023 - 21:53 PDT
Update
We are continuing to investigate this issue.
Posted Sep 18, 2023 - 20:21 PDT
Investigating
We are currently working with our Telephony Vendor for some reported issues of the Telephone Service (Voice OTP) that is affecting some users in Australia.