Intermittent Issues with Cloud Services
Incident Report for SecureAuth Service
Resolved
This incident has been resolved.
Posted Sep 09, 2019 - 14:54 PDT
Update
We are continuing to work on a fix for this issue.
Posted Sep 09, 2019 - 14:49 PDT
Update
We are continuing to work on a fix for this issue.
Posted Sep 09, 2019 - 10:55 PDT
Identified
We are currently investigating intermittent issues with cloud services. Current services that may be impacted are Push services. We will provide updates as we receive more information.
Posted Sep 09, 2019 - 10:54 PDT
This incident affected: SecureAuth Cloud Services (Enhanced Geolocation Resolution Service - US1, Enhanced Geolocation Resolution Service - US2, Geolocation Resolution Service - US1, Geolocation Resolution Service - US2, Nexmo Voice API, Push-to-Accept Service - US1, Push-to-Accept Service - US2, SMS Service - US1, SMS Service - US2, Telephony Extension/DTMF Service - US1, Telephony Extension/DTMF Service - US2, Telephony Provider SMS API, Telephony Service - US1, Telephony Service - US2, Threat Service - US1, Threat Service - US2, X.509 Certificate Service (SHA2) - US1, X.509 Certificate Service (SHA2) - US2).