AT&T SMS Delivery Issues

Incident Report for SecureAuth Service

Resolved

This incident has been resolved.
Posted Jun 16, 2021 - 16:09 PDT

Monitoring

We have been notified that a fix has been implemented. We are monitoring the results.
Posted Jun 16, 2021 - 14:09 PDT

Identified

Investigating - We are observing delays in the delivery of outbound SMS to the AT&T network in the US due to issues with the AT&T network. We are actively monitoring AT&T and our SMS provider for updates

Customer impact:

End users with AT&T may have delays or not receive SMS messages.
Platforms Impacted:

All supported versions
Posted Jun 16, 2021 - 11:02 PDT