NGE certificate issue

Incident Report for SecureAuth Service

Resolved

This incident has been resolved.

Posted Jul 04, 2023 - 01:21 UTC

Monitoring

We've restarted an application service and we believe that addressed the issue.

Posted Jul 03, 2023 - 21:41 UTC

Investigating

We are tracking an issue affecting NGE certificates.

Posted Jul 03, 2023 - 21:09 UTC

This incident affected: SecureAuth Cloud Services (X.509 Certificate Service (SHA2) - US1, X.509 Certificate Service (SHA2) - US2).