Intermittent Issues with the SMS Service

Incident Report for SecureAuth Service

Resolved

The issue has been resolved - RCA to follow

Posted Oct 03, 2023 - 18:40 PDT

Investigating

We are currently investigating an SMS Service issue that is impacting multiple customers - other OTP methods appear to be working without issue

Posted Oct 03, 2023 - 18:25 PDT

This incident affected: SecureAuth Titan Services (SMS Service).