A workaround has been implemented and we are monitoring results.
Posted 19 days ago. Jul 29, 2019 - 06:29 UTC
Identified
Issue has been identified and a workaround Is been implemented in order to restore functionality.
Posted 19 days ago. Jul 29, 2019 - 06:24 UTC
Update
We are currently investigating intermittent issues with cloud services. Current services that may be impacted are SMS, Telephony, Push, Location Services, and Certificate Enrollment. We will provide updates as we receive more information.
Posted 19 days ago. Jul 29, 2019 - 06:13 UTC
Update
We are continuing to investigate this issue.
Posted 19 days ago. Jul 29, 2019 - 06:09 UTC
Investigating
We are currently investigating intermittent issues with cloud services. Current services that may be impacted are SMS, Telephony, Push, Location Services, and Certificate Enrollment. We will provide updates as we receive more information.
Posted 19 days ago. Jul 29, 2019 - 06:09 UTC
This incident affected: Telephony Extension/DTMF Service (SecureAuth US1 Datacenter, SecureAuth US2 Datacenter), Telephony Service (SecureAuth US1 Datacenter, SecureAuth US2 Datacenter, Nexmo Voice API), SMS Service (SecureAuth US1 Datacenter, SecureAuth US2 Datacenter, Telephony Provider SMS API), Enhanced Geolocation Resolution Service (SecureAuth US1 Datacenter, SecureAuth US2 Datacenter), Geolocation Resolution Service (SecureAuth US1 Datacenter, SecureAuth US2 Datacenter), SecureAuth Threat Service (SecureAuth US1 Datacenter, SecureAuth US2 Datacenter), X.509 Certificate Service (SHA2) (SecureAuth US1 Datacenter, SecureAuth US2 Datacenter), and Push-to-Accept (Login Requests)/Push Notification Service (SecureAuth US1 Datacenter, SecureAuth US2 Datacenter).