Intermittent Issues with Cloud Services
Incident Report for SecureAuth Service
Resolved
This incident has been resolved.
Posted Jul 29, 2019 - 06:55 UTC
Monitoring
A workaround has been implemented and we are monitoring results.
Posted Jul 29, 2019 - 06:29 UTC
Identified
Issue has been identified and a workaround Is been implemented in order to restore functionality.
Posted Jul 29, 2019 - 06:24 UTC
Update
We are currently investigating intermittent issues with cloud services. Current services that may be impacted are SMS, Telephony, Push, Location Services, and Certificate Enrollment. We will provide updates as we receive more information.
Posted Jul 29, 2019 - 06:13 UTC
Update
We are continuing to investigate this issue.
Posted Jul 29, 2019 - 06:09 UTC
Investigating
We are currently investigating intermittent issues with cloud services. Current services that may be impacted are SMS, Telephony, Push, Location Services, and Certificate Enrollment. We will provide updates as we receive more information.
Posted Jul 29, 2019 - 06:09 UTC
This incident affected: SecureAuth Cloud Services (Enhanced Geolocation Resolution Service - US1, Enhanced Geolocation Resolution Service - US2, Geolocation Resolution Service - US1, Geolocation Resolution Service - US2, Nexmo Voice API, Push-to-Accept Service - US1, Push-to-Accept Service - US2, SMS Service - US1, SMS Service - US2, Telephony Extension/DTMF Service - US1, Telephony Extension/DTMF Service - US2, Telephony Provider SMS API, Telephony Service - US1, Telephony Service - US2, Threat Service - US1, Threat Service - US2, X.509 Certificate Service (SHA2) - US1, X.509 Certificate Service (SHA2) - US2).