Schedule Maintenance for multiple SMS carriers
Scheduled Maintenance Report for SecureAuth Service
Completed
The scheduled maintenance has been completed.
Posted Jul 29, 2020 - 23:00 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Jun 20, 2020 - 00:34 UTC
Scheduled
The SecureAuth SMS providers have informed us a series of scheduled maintenance events for Sprint, AT&T and small regional US based carriers. These maintenance activities are being done by the mobile carriers, therefore there is no way for SecureAuth to mitigate the potential impact of these maintenance activities.

AT&T will be performing maintenance on its SMS platform
• Between 22-Jun-2020 04:00 UTC and 22-Jun-2020 11:00 UTC
• Between 23-Jun-2020 04:00 UTC and 23-Jun-2020 11:00 UTC
• Between 24-Jun-2020 04:00 UTC and 24-Jun-2020 11:00 UTC
• Between 25-Jun-2020 04:00 UTC and 25-Jun-2020 11:00 UTC
• Between 26-Jun-2020 04:00 UTC and 26-Jun-2020 11:00 UTC
• Between 29-Jun-2020 04:00 UTC and 29-Jun-2020 11:00 UTC
User Impact: During the time while maintenance is ongoing AT&T End users may observe delays in SMS delivery and therefore SMS may not be a viable means of second factor for these users.

Sprint will be performing maintenance on its SMS platform
• Between 24-Jun-2020 06:00 UTC and 24-Jun-2020 12:00 UTC
User Impact: No User impact expected

Small regional providers will be performing maintenance on their SMS platforms
• Between 25-Jun-2020 05:00 UTC and 25-Jun-2020 09:30 UTC
User Impact: During the time while maintenance is ongoing end users of the impacted carriers will observe delays in SMS delivery and therefore SMS may not be a viable means of second factor for these users.

Impacted Carrier(s):
Union Telephone USA
West Central Wireless USA
Bluegrass Cellular USA
Carolina West Wireless USA
Rural Independent Network Alliance (RINA) USA
Illinois Valley Cellular USA
Inland Cellular USA
Nex Tech Communications USA
CellCom USA
Alaska Communications Systems(ACS) USA
GCI Communications USA
Thumb Cellular USACross Wireless USA
Chat Mobility USA
Northwest Missouri Cellular USA
Panhandle Wireless USA
Viaero Wireless USA
MTPCS Cellular One (Cellone Nation) USA
Duet Wireless USA
Southern LINC USA
Standing Rock Telecom USA
SRT Communications USA
Copper Valley Telecom USA
ASTAC USA
Cordova USA
Pine Belt USA
Shelcomm USA
James Valley Cellular USA
Posted Jun 19, 2020 - 23:50 UTC
This scheduled maintenance affected: SecureAuth Titan Services (Link-to-Accept Service, SMS Service) and SecureAuth Cloud Services (SMS Service - US1, SMS Service - US2).