We will be undergoing scheduled maintenance during this time.
Posted Jun 20, 2020 - 00:34 UTC
The SecureAuth SMS providers have informed us a series of scheduled maintenance events for Sprint, AT&T and small regional US based carriers. These maintenance activities are being done by the mobile carriers, therefore there is no way for SecureAuth to mitigate the potential impact of these maintenance activities.
AT&T will be performing maintenance on its SMS platform • Between 22-Jun-2020 04:00 UTC and 22-Jun-2020 11:00 UTC • Between 23-Jun-2020 04:00 UTC and 23-Jun-2020 11:00 UTC • Between 24-Jun-2020 04:00 UTC and 24-Jun-2020 11:00 UTC • Between 25-Jun-2020 04:00 UTC and 25-Jun-2020 11:00 UTC • Between 26-Jun-2020 04:00 UTC and 26-Jun-2020 11:00 UTC • Between 29-Jun-2020 04:00 UTC and 29-Jun-2020 11:00 UTC User Impact: During the time while maintenance is ongoing AT&T End users may observe delays in SMS delivery and therefore SMS may not be a viable means of second factor for these users.
Sprint will be performing maintenance on its SMS platform • Between 24-Jun-2020 06:00 UTC and 24-Jun-2020 12:00 UTC User Impact: No User impact expected
Small regional providers will be performing maintenance on their SMS platforms • Between 25-Jun-2020 05:00 UTC and 25-Jun-2020 09:30 UTC User Impact: During the time while maintenance is ongoing end users of the impacted carriers will observe delays in SMS delivery and therefore SMS may not be a viable means of second factor for these users.
Impacted Carrier(s): Union Telephone USA West Central Wireless USA Bluegrass Cellular USA Carolina West Wireless USA Rural Independent Network Alliance (RINA) USA Illinois Valley Cellular USA Inland Cellular USA Nex Tech Communications USA CellCom USA Alaska Communications Systems(ACS) USA GCI Communications USA Thumb Cellular USACross Wireless USA Chat Mobility USA Northwest Missouri Cellular USA Panhandle Wireless USA Viaero Wireless USA MTPCS Cellular One (Cellone Nation) USA Duet Wireless USA Southern LINC USA Standing Rock Telecom USA SRT Communications USA Copper Valley Telecom USA ASTAC USA Cordova USA Pine Belt USA Shelcomm USA James Valley Cellular USA
Posted Jun 19, 2020 - 23:50 UTC
This scheduled maintenance affected: SecureAuth Titan Services (Link-to-Accept Service, SMS Service) and SecureAuth Cloud Services (SMS Service - US1, SMS Service - US2).