Intermittent SMS OTP failures
Incident Report for SecureAuth Service
Resolved
This incident has been resolved.
Posted Jan 04, 2019 - 08:10 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 04, 2019 - 05:15 PST
Identified
The issue has been isolated to a single node. This has been taken offline to restore reliability while we investigate further.
Posted Jan 04, 2019 - 03:09 PST
Investigating
We are currently investigating this issue.
Posted Jan 04, 2019 - 02:56 PST
This incident affected: SecureAuth Cloud Services (SMS Service - US1, SMS Service - US2).