Intermittent SMS OTP failures

Incident Report for SecureAuth Service

Resolved

This incident has been resolved.
Posted Jan 04, 2019 - 08:10 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 04, 2019 - 05:15 PST

Identified

The issue has been isolated to a single node. This has been taken offline to restore reliability while we investigate further.
Posted Jan 04, 2019 - 03:09 PST

Investigating

We are currently investigating this issue.
Posted Jan 04, 2019 - 02:56 PST