Intermittent SMS OTP failures
Incident Report for SecureAuth Service
This incident has been resolved.
Posted Jan 04, 2019 - 16:10 UTC
A fix has been implemented and we are monitoring the results.
Posted Jan 04, 2019 - 13:15 UTC
The issue has been isolated to a single node. This has been taken offline to restore reliability while we investigate further.
Posted Jan 04, 2019 - 11:09 UTC
We are currently investigating this issue.
Posted Jan 04, 2019 - 10:56 UTC
This incident affected: SecureAuth Cloud Services (SMS Service - US1, SMS Service - US2).