SMS intermittent issue

Incident Report for SecureAuth Service

Resolved

The incident has been resolved
Posted Jul 17, 2020 - 17:09 PDT

Monitoring

A fix has been implemented by the provider and we are monitoring the results.
Posted Jul 17, 2020 - 15:35 PDT

Investigating

SecureAuth is investigating intermittent issues with SMS issues reported by our upstream SMS provider. We are working to resolve the issue. As a result, users may not receive SMS messages when requested.
Posted Jul 17, 2020 - 15:30 PDT