SMS intermittent issue
Incident Report for SecureAuth Service
Resolved
The incident has been resolved
Posted Jul 18, 2020 - 00:09 UTC
Monitoring
A fix has been implemented by the provider and we are monitoring the results.
Posted Jul 17, 2020 - 22:35 UTC
Investigating
SecureAuth is investigating intermittent issues with SMS issues reported by our upstream SMS provider. We are working to resolve the issue. As a result, users may not receive SMS messages when requested.
Posted Jul 17, 2020 - 22:30 UTC
This incident affected: SecureAuth Cloud Services (SMS Service - US1, SMS Service - US2).