Planned Maintenance on 10/14/18
Scheduled Maintenance Report for SecureAuth Service
Completed
The scheduled maintenance has been completed as planned.
Posted 5 days ago. Oct 14, 2018 - 04:35 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 5 days ago. Oct 14, 2018 - 04:00 UTC
Update
This is just a reminder message.

On Sunday, October 14, 2018 at 04:00 UTC (Sunday Oct. 14 at 00:00EDT) SecureAuth will be conducting scheduled maintenance on our US-East datacenter. At that time, all customer IdP appliances will be redirected to our US-West datacenter.

The services provided by these datacenters include SMS, TTS, push notifications, certificate services and others.

The maintenance should take approximately 60 minutes. When completed, all customers will be rebalanced across both datacenters.

No customer impact is anticipated.

As previously notified, it is critical that all SecureAuth datacenter IP addresses be whitelisted to ensure continuity of service and high availability to the SecureAuth cloud datacenters.

Below is the list of all IP addresses that need to be accessible by SecureAuth IdP appliance(s) over TCP ports 80 and 443. These IP addresses are used for communications between the SecureAuth IdP appliance(s) and the SecureAuth Cloud Service Endpoints.

If your environment includes software firewall(s), physical firewall(s), and / or proxies, please verify that outbound rules are configured to accommodate the IPs listed below.

34.212.120.216
34.215.233.46
35.170.216.14
35.172.189.69
35.172.253.27
52.39.105.166
52.43.188.66
52.70.56.97
146.88.110.112
146.88.110.114
162.216.42.110
162.216.42.111
208.74.31.114
208.82.207.89

Questions? Please contact SecureAuth Support for assistance by email (support@secureauth.com), through our portal (support.secureauth.com), or by phone (866) 859-1526.
Posted 5 days ago. Oct 14, 2018 - 02:14 UTC
Scheduled
On Sunday, October 14, 2018 at 04:00 UTC (Sunday Oct. 14 at 00:00EDT) SecureAuth will be conducting scheduled maintenance on our US-East datacenter. At that time, all customer IdP appliances will be redirected to our US-West datacenter.

The services provided by these datacenters include SMS, TTS, push notifications, certificate services and others.

The maintenance should take approximately 60 minutes. When completed, all customers will be rebalanced across both datacenters.

No customer impact is anticipated.

As previously notified, it is critical that all SecureAuth datacenter IP addresses be whitelisted to ensure continuity of service and high availability to the SecureAuth cloud datacenters.

Below is the list of all IP addresses that need to be accessible by SecureAuth IdP appliance(s) over TCP ports 80 and 443. These IP addresses are used for communications between the SecureAuth IdP appliance(s) and the SecureAuth Cloud Service Endpoints.

If your environment includes software firewall(s), physical firewall(s), and / or proxies, please verify that outbound rules are configured to accommodate the IPs listed below.

34.212.120.216
34.215.233.46
35.170.216.14
35.172.189.69
35.172.253.27
52.39.105.166
52.43.188.66
52.70.56.97
146.88.110.112
146.88.110.114
162.216.42.110
162.216.42.111
208.74.31.114
208.82.207.89

Questions? Please contact SecureAuth Support for assistance by email (support@secureauth.com), through our portal (support.secureauth.com), or by phone (866) 859-1526.
Posted 8 days ago. Oct 10, 2018 - 20:53 UTC
This scheduled maintenance affected: Enhanced Geolocation Resolution Service (SecureAuth US East Datacenter), SMS Service (SecureAuth US East Datacenter), Telephony Service (SecureAuth US East Datacenter), Geolocation Resolution Service (SecureAuth US East Datacenter), Push-to-Accept (Login Requests)/Push Notification Service (SecureAuth US East Datacenter), Telephony Extension/DTMF Service (SecureAuth US East Datacenter), SecureAuth Threat Service (SecureAuth US East Datacenter), and X.509 Certificate Service (SHA2) (SecureAuth US East Datacenter).