SecureAuth Cloud Services - 3rd Party Mobile Carrier

Incident Report for SecureAuth Service

Resolved

This incident has been resolved.End users should no longer experience delays receiving SMS messages

Posted Jan 30, 2024 - 07:24 PST

The issue has been identified and the fix is implemented by the provider. There is no delay in receiving sms .

Posted Jan 30, 2024 - 07:23 PST

We are still continuing to investigate on the issue. We have reached out to the provider to get the ETA to address the issue.

Posted Jan 30, 2024 - 06:45 PST

We are currently investigating Issue with the Provider . You will expect some delay in getting codes for SMS service

Posted Jan 30, 2024 - 05:59 PST