Customers attempting to log into the Cloud IdP platform were experiencing 504s.
A subset of Cloud IdP Customers
Between 4/28/2022 21:00 UTC – 4/29/2022 01:00 UTC; as part of a routing update to backend services, a number of Broker services used by the Cloud IdP platform failed to update to the necessary version which did not support other changes being applied.
All failing Broker services were identified and the appropriate version was applied shortly after.
During the upgrade process a missing flag was not detected by the script and failed to appropriate upgrade all backend services to the correct version. An audit of the update scripts is being performed to ensure important missing flags or settings fail the upgrade and allow the operator to take the appropriate corrective actions prior to the upgrade commencing.