USA - SMS Degradation affecting Sprint Network

Incident Report for SecureAuth Service

Resolved

This incident has been resolved.
Posted Feb 22, 2020 - 14:01 PST

Update

The carrier still investigating the issue.
Posted Feb 21, 2020 - 06:14 PST

Update

The carrier still investigating the issue.
Posted Feb 20, 2020 - 15:08 PST

Investigating

We have been informed by our US suppliers about an issue impacting the following carrier:

Sprint USA.

As a result of this issue, inbound and outbound messages and delivery receipts may be impacted. Messages will be retried once the impact has been resolved.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Posted Feb 20, 2020 - 11:14 PST