The incident has been resolved but our team is continuing to monitor the situation. RCA to follow once the investigation is complete.
Posted Nov 03, 2018 - 16:38 PDT
Monitoring
We have put a fix in place and will continue to monitor the situation.
Posted Nov 03, 2018 - 15:51 PDT
Update
We are continuing to investigate this issue.
Posted Nov 03, 2018 - 14:14 PDT
Investigating
We are currently investigating intermittent issues with cloud services. Current services may be impacted. We will provide updates as we receive more information.
Posted Nov 03, 2018 - 14:11 PDT
This incident affected: SecureAuth Cloud Services (Enhanced Geolocation Resolution Service - US1, Enhanced Geolocation Resolution Service - US2, Geolocation Resolution Service - US1, Geolocation Resolution Service - US2, Nexmo Voice API, Push-to-Accept Service - US1, Push-to-Accept Service - US2, SMS Service - US1, SMS Service - US2, Telephony Extension/DTMF Service - US1, Telephony Extension/DTMF Service - US2, Telephony Provider SMS API, Telephony Service - US1, Telephony Service - US2, Threat Service - US1, Threat Service - US2, X.509 Certificate Service (SHA2) - US1, X.509 Certificate Service (SHA2) - US2).