Intermittent DNS Provider Issues

Incident Report for SecureAuth Service

Resolved

The alerts look stable for our DNS resolution, as well as on the provider side.
Posted May 26, 2022 - 22:35 PDT

Update

We are continuing to work on a fix for this issue.
Posted May 26, 2022 - 20:29 PDT

Identified

Our DNS provider that had issues has reported the issue is resolved, but we are still seeing alerts bounce back and forth. Due to the inconsistency, we are leaving the issue as identified for now until DNS resolution has stabilized.
Posted May 26, 2022 - 20:28 PDT

Investigating

One of our DNS provider has had a DNS resolution degradation. Impacts could result in intermittent issues resolving to our endpoints.
Posted May 26, 2022 - 20:26 PDT