Issues with Polaris services

Incident Report for SecureAuth Service

Resolved

This incident has been resolved.

Posted Feb 19, 2024 - 08:43 PST

Monitoring

The fix has been implemented and services are back online. We will continue to monitor.

Posted Feb 19, 2024 - 06:53 PST

Identified

We have isolated the issue and a fix is being implemented.

Posted Feb 19, 2024 - 06:24 PST

Update

We are continuing to investigate these issues. A potential root cause has been found.

Posted Feb 19, 2024 - 05:38 PST

Update

We are receiving widespread alerts around our cloud services. We are investigating.

Posted Feb 19, 2024 - 04:08 PST

Investigating

We are currently investigating this issue.

Posted Feb 19, 2024 - 04:02 PST

This incident affected: SecureAuth Polaris Services (Polaris Base Infrastructure).