SMS/Voice MFA Options for Limited Customers

Incident Report for SecureAuth Service

Resolved

This incident has been resolved.
Posted Jul 03, 2022 - 21:23 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 02, 2022 - 17:28 PDT

Identified

We have reports of a single customer having SMS/Voice MFA issues. This appears to be an issue with our third-party SMS/Voice Provider.
Posted Jul 02, 2022 - 09:03 PDT