SMS Quality degradation - United States (US) - Verizon Wireless
Incident Report for SecureAuth Service
Resolved
We received notification from our SMS OTP Providers that the network issues previously reported by United States (US) - Verizon Wireless from United States (US) have been resolved. United States (US) - Verizon Wireless end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
If you have additional questions, please feel free to contact support at https://support.secureauth.com.
Posted Jul 30, 2024 - 14:27 PDT
Update
Our SMS provider has informed us that they are currently experiencing quality degradation with SMS delivery for Verizon within the US. They are working directly with Verizon and will provide updates as soon as a solution is in place.

We will provide an update as we learn more.

For more information directly from our provider: https://status.telesign.com/incidents/7tw76kkhc7tj
Posted Jul 30, 2024 - 12:11 PDT
Update
Our SMS provider has informed us that they are currently experiencing quality degradation with SMS delivery for Verizon within the US. They are working directly with Verizon and will provide updates as soon as a solution is in place.

We will provide an update as we learn more.

For more information directly from our provider: https://status.telesign.com/incidents/7tw76kkhc7tj
Posted Jul 30, 2024 - 12:11 PDT
Identified
Our SMS provider has informed us that they are currently experiencing quality degradation with SMS delivery for Verizon within the US. They are working directly with Verizon and will provide updates as soon as a solution is in place.

We will provide an update as we learn more.

For more information directly from our provider: https://status.telesign.com/incidents/7tw76kkhc7tj
Posted Jul 30, 2024 - 12:09 PDT
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