Investigating QR Code App Enrollment Issues
Incident Report for SecureAuth Service
Resolved
This incident has been resolved. QR code enrollment functionality has been restored. We will provide a further update once the investigation is complete.
Posted May 26, 2019 - 17:07 PDT
Identified
We are continuing to work on this issue and will provide further updates as soon as possible.
Posted May 26, 2019 - 15:55 PDT
Investigating
We are currently investigating issues related to QR code app enrollment. Users are encouraged to use the URL enrollment method until we have resolved the issue. We will provide updates as soon as possible.
Posted May 25, 2019 - 21:59 PDT
This incident affected: SecureAuth Cloud Services (Push-to-Accept Service - US1, Push-to-Accept Service - US2, Telephony Extension/DTMF Service - US1, Telephony Extension/DTMF Service - US2).