Quality Degradation - Fraud Service - Number Insights

Incident Report for SecureAuth Service

Resolved

This incident has been resolved. Please reach out to support@secureauth.com with any questions.
Posted Jan 13, 2025 - 12:00 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 13, 2025 - 11:44 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 13, 2025 - 09:29 PST

Investigating

We are investigating an increase in error logs around the Number Insight functionality of our Fraud Service. You may experience quality degradation around this service during this time.

We will provide an update once the new version is available, please reach out to support@secureauth.com with any questions.
Posted Jan 13, 2025 - 07:39 PST
This incident affected: Workforce (Fraud).