Traffic Rerouted to Alternative Data Centers
Incident Report for SecureAuth Service
This incident has been resolved.
Posted Dec 17, 2020 - 19:13 UTC
We are experiencing network issues with one of our data centers. Traffic has been rerouted to alternative data centers. We are actively monitoring the situation.
Posted Dec 17, 2020 - 18:35 UTC
This incident affected: SecureAuth Cloud Services (3rd Party Mobile Carrier, Enhanced Geolocation Resolution Service - US1, Enhanced Geolocation Resolution Service - US2, Fraud Service - US1, Fraud Service - US2, Geolocation Resolution Service - US1, Geolocation Resolution Service - US2, Nexmo Voice API, Push-to-Accept Service - US1, Push-to-Accept Service - US2, SMS Service - US1, SMS Service - US2, Telephony Extension/DTMF Service - US1, Telephony Extension/DTMF Service - US2, Telephony Provider SMS API, Telephony Service - US1, Telephony Service - US2, Threat Service - US1, Threat Service - US2, X.509 Certificate Service (SHA2) - US1, X.509 Certificate Service (SHA2) - US2).