The issue is considered fully resolved. Post-mortem to follow.
Posted Jan 10, 2018 - 17:18 PST
Monitoring
Connectivity issues to Cloud Access have been resolved. We will continue to monitor the situation and provide a root cause analysis after a full investigation.
Posted Jan 10, 2018 - 13:57 PST
Investigating
We're investigating connectivity issues to Cloud Access. IdP customers are not affected. We will provide updates as we receive more information from our cloud team.