SMS/Telephony Issues in Hong Kong

Incident Report for SecureAuth Service

Resolved

This incident has been resolved.

Posted Jun 15, 2023 - 22:33 UTC

Monitoring

The provider has implemented a fix and SMS should be delivering successfully to Hong Kong.

Posted Jun 15, 2023 - 20:54 UTC

Identified

Our SMS/Telephony provider is having issues sending SMS/Telephony messages to users in Hong Kong. The provider is working on the issue.

Posted Jun 15, 2023 - 15:02 UTC

This incident affected: SecureAuth Titan Services (SMS Service, Telephony Service).